Remember, I was furious about dead Antec Phantom 500?
Finally, they did send up a replacement. They notified me about that a day after I, completely pissed, decided to bite the bullet and bought the replacement, Corsair CMPSU-750TX.
Another two weeks passed by, and finally the replacement from Antec came (by the way, I was never notified of a tracking number). The computer where Phantom died was operational again, so I was not in a hurry to open the box, and it was just laying in the corner.
Today, I've decided to clean up the shop and opened the box. And you won't believe what I've found inside.
Antec NeoPower 650 Blue.
I' missing something here. I've sent you a FANLESS PSU. You send me back one WITH A FAN. Could've had some common decency and told me upfront that you don't manufacture Phantoms any more, and can't send it back. I would've understood, or maybe would've asked for some sort of redemption - all in all, I've decided not to buy Antec PSUs any more. But no, you had to sneak up on me and make me exert extra efforts to call your RMA department (See Figure 1, also here) and figure out whether it was a mistake and Antec does have some spare Phantoms and they will fix it (provided I pay for shipping, both ways, of course), or I've just been had and now I'm stuck with this Blue <censored>.
I think I'm done with Antec for real this time. Not just the PSUs, everything.
UPDATE (2009/08/03): fail. Less than two months.