Corporate Ineptitude: The Way We Do Business

Today's glutton for punishment:

• Create an account at one of two major US shipping providers (name withheld to protect the guilty);
• Ship a package or a few;
• Bang your head against the wall trying to get a list of packages you've just shipped, without providing a tracking number.

It's not that I don't want to provide the tracking number, it's just the monstrous stupidity of the whole design that makes me speechless. Obviously, people who dictated the user interface design don't ship packages often.

PS: The other one is not much better.